Returns & Exchanges


We hope you love our stationery as much as we do. All of our Tusche products are hand-made, which can sometimes lead to small differences. Tiny blemishes on the page can occur during the actual production of the paper and this is something we just cannot prevent.

If you are however, dissatisfied with our stationery for any other reason or you have received an incorrect item we are more than happy to arrange a return or exchange. Please fill out the form below and we will assess the problem. Please do not send us back your Tusche products without notifying us below first. The cost of return postage will have to be covered by you.

Unfortunately, we cannot offer money refunds, as every Tusche product is made to order. However, you will receive credit in our wonderful Schop for the amount of your returned item or less.

Name *
Please give us a brief description of any problems with your order